tng888 Privacy Policy

This Privacy Policy ("Policy") describes how tng888 ("Platform", "we", "us", "our"), operator of the online gaming platform accessible at https://tng888.cam, collects, processes, stores, and protects personal data relating to registered Members and visitors to the Platform.

tng888 recognises that the privacy of our Members — including players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and throughout Malaysia — is a fundamental responsibility. We handle personal data with the care and discretion it deserves, and we do not sell or lease your personal information to third parties for their own independent marketing purposes.

By registering an account on tng888, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should discontinue use of the Platform and request account closure.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, and online identifiers such as IP addresses or device IDs.
• "Processing" — any operation performed on personal data, including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.
• "Data Controller" — tng888, as the entity that determines the purposes and means by which personal data is processed.
• "Data Processor" — any third party that processes personal data on behalf of tng888, under a contractual arrangement and in accordance with tng888's instructions.
• "Member" — any natural person who has successfully registered an account on the tng888 Platform.
• "KYC" — Know Your Customer; the identity and document verification process required to activate full account functionality and process withdrawals.
• "Cookie" — a small data file stored on a user's device by a web browser, used to remember preferences, session states, and analytics information.
• "Sensitive Personal Data" — categories of personal data that warrant heightened protection, including identification document numbers, financial account details, and biometric data where collected.

tng888 collects personal data across several categories depending on the nature of your interaction with the Platform. The specific data collected within each category is described below:

tng888 collects personal data through the following means:

4.1   Direct Collection

Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, participating in a promotion, or submitting a complaint. This is the primary source of personal data held by tng888.

4.2   Automated Technical Collection

When you access and interact with the tng888 Platform, our servers automatically record certain technical information including your IP address, device identifiers, browser type, operating system, and page interaction data. This occurs through standard web server logging, session cookies, and analytics tools operated by tng888 directly.

4.3   Third-Party Sources

In limited circumstances, tng888 may receive personal data from third-party sources for the purpose of identity verification or fraud detection, including electronic Know Your Customer (eKYC) verification providers and financial crime screening databases. We may also receive data from payment processors (such as FPX, DuitNow, or e-wallet operators) in the form of transaction references and confirmation codes as part of processing your deposit or withdrawal.

4.4   Referral Data

If you were referred to tng888 by an existing Member through our referral programme, we will receive your initial contact information from that referring Member solely for the purpose of processing the referral bonus entitlement. No further data is received from the referring Member after your registration is completed.

tng888 processes personal data for the following clearly defined purposes. We do not use personal data for any purpose that is incompatible with the reasons for which it was originally collected:

• Account Management: Creating, maintaining, and administering your tng888 Member account, including authentication, session management, and account settings.
• KYC and Compliance: Verifying your identity and age (minimum 21 years) in compliance with applicable anti-money laundering (AML) and Know Your Customer obligations.
• Payment Processing: Facilitating deposits and withdrawals in Malaysian Ringgit (MYR) through your chosen payment method, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and bank transfers.
• Game Provision and Integrity: Delivering gaming services, recording game outcomes, managing bet settlements, and detecting suspicious or fraudulent gaming activity.
• Responsible Gambling: Monitoring gaming patterns to identify potential problem gambling indicators, enforcing self-imposed deposit limits and self-exclusion requests, and complying with responsible gambling obligations.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraud, money laundering, account takeover, bonus abuse, and other prohibited activities.
• Customer Support: Responding to your queries, resolving disputes, processing complaints, and maintaining records of support interactions.
• Promotions and Loyalty: Administering bonus offers, VIP tier rewards, birthday bonuses, and referral programmes to Members who have opted in to relevant communications.
• Platform Improvement: Analysing usage data in aggregated and anonymised form to improve the performance, design, and functionality of the tng888 Platform.
• Legal and Regulatory Obligations: Retaining records as required by applicable laws, responding to lawful requests from regulatory or law enforcement authorities, and defending or pursuing legal claims.

tng888 processes personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between tng888 and the Member — including account creation, payment processing, and game provision — falls under this basis.
• Legal Obligation: Processing necessary to comply with applicable laws and regulations, including AML obligations, KYC requirements, and data retention laws, is conducted on this basis.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gambling monitoring, and internal analytics is conducted on the basis of tng888's legitimate interests, subject always to the rights and interests of the Member not being overridden.
• Consent: Where we send promotional communications by email or platform notification, we do so on the basis of consent obtained at registration or subsequently through the Member's account preferences. Consent may be withdrawn at any time without affecting the lawfulness of any prior processing.

tng888 does not sell, rent, or lease personal data to third parties. We may share personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

7.1   Payment Processors

To facilitate deposits and withdrawals, we share necessary financial and identity information with regulated payment service providers including FPX operators, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and major Malaysian banks (Maybank, CIMB, Public Bank, Hong Leong, and others). These providers are bound by their own regulatory obligations regarding data protection.

7.2   KYC and Verification Providers

Identity document data and verification selfies may be shared with licensed eKYC service providers solely for the purpose of verifying your identity. These providers are contractually restricted from using your data for any purpose beyond the verification service.

7.3   Game Providers

To deliver gaming services, certain pseudonymised identifiers (such as a session token or player reference number) are passed to third-party game studios. These providers do not receive your full name, identity documents, or financial details.

7.4   Regulatory and Law Enforcement Authorities

tng888 will disclose personal data to competent regulatory bodies, law enforcement agencies, or courts of law when required to do so by a lawful order, warrant, or applicable legal obligation. Where legally permissible, tng888 will notify the affected Member of such disclosure.

7.5   Professional Advisors

In connection with legal proceedings, audits, or regulatory inspections, personal data may be shared with tng888's legal counsel, auditors, or compliance advisors, all of whom are bound by professional confidentiality obligations.

7.6   Business Succession

In the event of a merger, acquisition, or sale of all or a material part of tng888's business, Member personal data may be transferred to the acquiring entity, subject to that entity providing equivalent data protection commitments. Members will be notified of any such transfer prior to its completion.

tng888 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations, whichever is longer. The following retention periods apply as a general guide:

• Account and Identity Data: Retained for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Transaction and Payment Records: Retained for a minimum of five (5) years from the date of each transaction, as required for financial record-keeping and AML compliance.
• KYC and Verification Documents: Retained for a minimum of five (5) years following the conclusion of the Member relationship.
• Game Activity Records: Retained for a minimum of three (3) years for dispute resolution and responsible gambling monitoring purposes.
• Support Communications: Retained for a minimum of two (2) years following the closure of the relevant support case.
• Technical and Log Data: Retained for a maximum of twelve (12) months for security and fraud investigation purposes, after which it is deleted or anonymised.

Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents its reconstruction or re-identification.

tng888 implements technical and organisational security measures proportionate to the sensitivity of the personal data held and the risks associated with its processing. These measures include, but are not limited to:

• Encryption in Transit: All data transmitted between your device and the tng888 Platform is encrypted using TLS 1.2 or higher (256-bit SSL encryption). All connections use HTTPS.
• Encryption at Rest: Sensitive personal data stored on tng888's servers, including identity documents and financial details, is encrypted at rest using AES-256 or equivalent standards.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Employees and contractors who require access to personal data are granted the minimum level of access necessary and are subject to confidentiality obligations.
• Two-Factor Authentication: Member accounts support two-factor authentication (2FA) to reduce the risk of unauthorised access. Internal systems require multi-factor authentication for all administrative access.
• Fraud Detection: Automated monitoring systems analyse login patterns, transaction behaviour, and gameplay data in real time to detect and flag potentially suspicious activity.
• Regular Security Audits: tng888 conducts periodic internal security reviews and vulnerability assessments to identify and remediate potential weaknesses in the Platform's infrastructure.

tng888 uses cookies and similar tracking technologies to operate and improve the Platform. The cookies we use fall into the following categories:

10.1   Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as session authentication, remembering your login state, and storing your cookie consent preference. These cookies cannot be disabled without impairing the fundamental operation of the Platform.

10.2   Functional Cookies

Functional cookies enable the Platform to remember your preferences, such as your selected language (English), preferred game category, and notification settings. Disabling these cookies will not prevent you from using tng888 but may result in a less personalised experience.

10.3   Analytics Cookies

tng888 uses first-party analytics tools to collect aggregated, anonymised data about how Members interact with the Platform — including which pages are most visited, how long sessions last, and which features generate the most engagement. This data helps us improve the Platform. No personally identifiable information is transmitted to external analytics services.

10.4   Security Cookies

Security cookies assist in fraud detection and prevention by helping tng888 identify unusual login patterns or suspicious transaction behaviour within a session.

You can manage cookie preferences through your browser settings. Please note that deleting or disabling certain cookies may affect your ability to log in or use some features of the tng888 Platform. Detailed browser-specific instructions for managing cookies can be found in your browser's Help documentation.

tng888 respects your rights as a data subject. Subject to applicable law and certain limited exceptions (such as where processing is required for legal compliance or fraud investigation), you have the following rights with respect to your personal data:

To exercise any of these rights, please submit a written request to [email protected] from the email address registered to your tng888 account. We will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) calendar days. In complex cases, we may extend this period by a further thirty days with prior notice.

We reserve the right to verify your identity before actioning a data subject request in order to prevent unauthorised access to another Member's personal data.

tng888 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21 years. The Platform is not directed at, and is not intended for use by, any person under 21 years of age.

If tng888 becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on tng888, please notify us immediately at [email protected].

The majority of personal data processed by tng888 is stored on servers located within or serving the Asia-Pacific region. However, in connection with certain technical services — such as third-party game studios, KYC providers, or infrastructure platforms — personal data may be transferred to or accessed from countries outside of Malaysia.

Where such transfers occur, tng888 ensures that appropriate safeguards are in place to protect the personal data. These safeguards may include:

• Adequacy decisions recognising the receiving country as providing an equivalent level of data protection.
• Standard contractual clauses approved by relevant data protection authorities, incorporated into agreements with data processors.
• Binding corporate rules where the recipient is a member of the same corporate group as tng888.

You may request further information about the specific safeguards applicable to any international transfer of your personal data by contacting us at the details provided in Section 15.

tng888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the services we offer. Material changes will be communicated to registered Members via a platform notification or email to the registered address, with at least seven (7) days' notice prior to the amended Policy taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage Members to review this Policy periodically to remain informed of how we handle personal data. Your continued use of tng888 following the effective date of an amended Policy constitutes acceptance of the changes.

If any amendment materially affects your rights or the way in which tng888 uses your personal data, we will seek fresh consent where required by applicable data protection law.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tng888 handles your personal data, please contact our Data Protection team through the following channels:

When submitting a data rights request, please use the email address registered to your tng888 account and provide a brief description of your request so we can respond as efficiently as possible.